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Restaurants

If youīre a waiter or waitress, treat people with disabilities with respect. Never assume they canīt read. Hand them a menu and always talk to them. Donīt ask whoever they are with what they want to eat or if they are finished yet.
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Helping Others

If you think someone with a disability needs assistance, ask first. Donīt grab their wheelchair or equipment without asking first unless itīs an emergency.
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Using a Wheelchair

When you discuss someone being in a wheelchair, avoid saying confined to a wheelchair. Many people with disabilities are not confined, they just need to use the wheelchair for mobility.

Remember that just because a student is in a wheelchair doesnīt mean theyīre mentally retarded, deaf, or has any other disability.
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People First Language

When speaking or writing about someone with a disability, use people first language. Say the person before the disability. This shows greater respect to the person rather than the disability.
Instead of saying "Disabled John"
Say "John has a disability."
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Speech Impairments

If you canīt understand someone who has a speech impediment, politely ask them to repeat themselves. Never just ignore or pretend that you know what they said.
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Service Animals

When encountering someone with a service animal, act normal. This way the animal wonīt be scared or distracted. If you wish to pet the dog, always ask first. Also, donīt just talk to the dog, but talk to the owner.
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Staring

Some people think staring is all right if they are staring at someone with a disability. However, this is wrong. You shouldnīt stare at anyone. If you have a question, you should just ask them.
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Patting Heads

Donīt pat someone with a disability on the head. They are people and not a pet. Treat them with respect and dignity.
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Avoid These Terms

When talking about or to someone with a disability, try to avoid these words and phrases:
  • cripple Use - canīt walk or disabled.
  • confined to a wheelchair Use - uses a wheelchair
  • handicap Use - physically disabled
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Down to Their Level

When talking to someone in a wheelchair, please try to be at the same level they are. You can kneel or sit on a chair yourself. This makes it easier to communicate by helping eye contact.
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